<DIV>In <I>The Design of Future Things</I>, best-selling author Donald A. Norman presents a revealing examination of smart technology, from smooth-talking GPS units to cantankerous refrigerators. Exploring the links between design and human psychology, he offers a consumer-oriented theory of natural human-machine interaction that can be put into practice by the engineers and industrial designers of tomorrow's thinking machines. A fascinating look at the perils and promise of the intelligent objects of the future, <I>The Design of Future Things</I> is a must-read for anyone interested in the dawn of a new era in technology.</DIV>