As the leading text in its field, <i>Communicating at Work </i> takes a pragmatic approach that applies scholarly principles to real world business situations. Strong multicultural focus, emphasis on working in teams, and thorough coverage of presentational speaking continue to be hallmark features. The tenth edition features a more streamlined organization, new <i>Technology Tip</i> boxes, new <i>Case Study</i> sidebars, updated coverage of intercultural communication, new communication networks, and more.