This is a sequel to the 1998 volume Public Administration in an Information Age: A Handbook. The editors (of Erasmus U. Rotterdam and Tilburg U., the Netherlands) present 18 papers that revisit and update key issues concerning the role and impact of information and communication technologies (ICTs) in public administration, with most of the contributions directly responding to papers presented in the earlier volume. Specific topics include dimensions of trust in public administration and their manifestation in online contexts, visions and realities of digital democracy, the adoption of ICTs by British political parties, the role of voter-information websites in representative democracies, the application of ICTs to implementations of direct democracy, the use of new media for "micro-mobilization," the ways in which ICTs may impede change because of their complexity, ICT-related trends in the transformation of organizations, the influence of large-scale information exchange on addressing social problems, and various issues of implementation. Annotation ©2013 Book News, Inc., Portland, OR (booknews.com)