<p>Despite economic growth in the U.S., prospects in the job market remain dim. Yet while other industries stagnate, the IT market has continued to expand as technology matures and deepends its roots in business operations. For those seeking a job in IT, the ubiquitous help desk is an excellent starting point in a promising career. This book helps individuals seeking employment as an IT help desk professional understand the industry, develop the necessary skills to obtain the position, secure a job offer, and advance in their careers. Inside you'll find:<br /><br />Understanding the IT Help Desk<br />A Day in the Life of an IT Help Desk Professional<br />Why Starting at the Help Desk is an Awesome Choice<br />The Education & Mindset<br />Feeding Your Inner Nerd<br />Required Post-Education & Certifications<br />Finding the Right Position For You<br />Branding Yourself<br />Creating a Winning Resume & Cover Letter<br />Surviving the Interview/Post-Interview Etiquette<br />and many more helpful tips!<br /><br />Loaded with simple, straightforward advice and packed with valuable insight, <i>Getting an IT Help Desk Job For Dummies</i> is you all-in-one guide to starting your IT career on the right foot!</p>