Eliassen (public management, Norwegian School of Management) and Sitter public policy, Norwegian School of Management) have written this textbook on public management practices to address increased globalization as well as European integration through EU policies. Aimed at students in public management courses and administration, this volume emphasizes current theories in the liberalizing and modernizing of public services during discussions of regulation and competition policy, implementing e-government standards and choosing the right tools for leadership. The authors conclude with a chapter on adapting public management practices to a "knowledge society" that is well-versed in technology. Annotation ©2009 Book News, Inc., Portland, OR (booknews.com)