Practical and easy to understand, MEDICATION SAFETY: DISPENSING DRUGS WITHOUT ERROR gives readers an overview of the role of pharmacy technicians and pharmacists in today's rapidly changing practice of pharmacy. This comprehensive guide to pharmacy systems incorporates the theory of continuous quality improvement into every chapter and identifies where risk of error can be found and how plans can be developed and used to reduce those risks. It also covers the most neglected areas of pharmacy quality programs - monitoring the program after it is in place and determining its effectiveness. Throughout the book, points are illustrated with cases and events from actual claims against pharmacies. Drawing from his expertise in medical and pharmacy malpractice, the author emphasizes the importance of quality training and reducing medication errors.