This highly readable book provides interpersonal communication theories, concepts, and applications based on a unique model of communication competence. Studying interpersonal communication through this distinct framework will provide a foundation for readers' <I>motivation </I>to communicate competently, increase their <I>knowledge</I> about communication, and enhance their acquisition and performance of communication <I>skills</I>. With engaging examples and an attention-getting design, this Second Edition covers a broad range of interpersonal communication themes, including strategic alternatives and solutions to communication challenges.