Lean business consultant, specialist, and business owner Lane bases his observations on how to apply practical, effective lean business practices based on his own experiences as a business owner. He relates how he built a successful business armed with his prior lean business experience. Topics include: observation and documentation, standardizing the estimating process, learning office processes, creating and selling capacity, motivation, a new way to look at administrative processes, accurate pricing through better cost allocations, and expanding into new products. The book will interest business owners or those people who would like to be business owners. Annotation ©2010 Book News, Inc., Portland, OR (booknews.com)