Balzer (industrial-organizational psychology, Bowling Green State U.) takes his extensive experience in higher education instruction and administration and does some re-shaping of the Lean philosophy originally developed in manufacturing to provide a framework for a flexible and comprehensive Lean Higher Education (LHE) program. Topics include: examples of successful implementation of LHE, identifying expectations, eliminating waste and improving flow, implementing solutions and sustaining improvements, and current challenges and future directions. Annotation ©2010 Book News, Inc., Portland, OR (booknews.com)