This guide for managers and investors explains how to professionally manage residential, commercial, and industrial rental properties. Topics include (for example) preventive maintenance, lease options, tenant complaints, and security deposits. The final chapter deals with issues related to selling management property. An extensive glossary of terms completes the volume. Contained on the CD-ROM are dozens of forms, sample contracts, letters, notices, rental applications, agreements, and checklists. Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)