<b>A manual for Windows 7 desktop technicians and administrators</b> <p> It is estimated that 90 percent of the world&#8217;s computers run Windows. Desktop technicians and administrators need this comprehensive manual to guide them through their daily work with Windows 7. While this Sybex guide is packed with information you&#8217;ll need to know for the MCITP certification exam, it is equally valuable in real-world situations you will encounter on the job. <ul> <li>Covers troubleshooting, hardware and software applications, large-scale desktop environment management, and planning and configuring the desktop infrastructure using Windows 7 <li>Provides plenty of relevant information for those seeking MCITP certification, including full coverage of the exam objectives for both Desktop Support Technician and Desktop Administrator exams <li>Includes a CD with valuable study tools for the MCITP exams including video walkthroughs, flashcards, and two practice exams. </ul> <p> <i>Windows 7 Desktop Support and Administration</i> provides knowledge that will be needed on certification exams and remains a valuable reference for support and administrative personnel on the job. <p> <b>Note:</b> CD-ROM/DVD and other supplementary materials are not included as part of eBook file.