Part of the Big Brain vs. Little Brain Communication series Use your Big Brain to - win the moment - get the job you want - improve your relationships - get the life you deserve Don't let your Little Brain - get you into trouble - create problems at work - damage your relationships - prevent your success Discover how to build your communication skills and learn simple, easy-to-remember ways to explain the art of communication to anyone--your front-line employees, your students, or your children."The Secrets of Successful Communication is a must-read." --Shari Manculich, National Account Manager, PepsiCo Foodservice "A book that will make readers want to immediately put what they've learned into practice." --Kirkus Reviews "A great guide for everyone, from intern to CEO." --Barry Samson, President and CEO, Toy Box Entertainment