Murphy (education, Vanderbilt U.) draws from his experiences to offer short, one-page tips and strategies he feels are essential to school leaders. Some examples: talk less, listen, seek solutions and don't dwell on problems, get out of the office and move around the school, remember that context always matters, hire people who are brighter, mentor, learn from mistakes, practice saying yes, be persistent, know that it is not about charisma, participate in programs for staff, teach instead of doing, look at everything with the eyes of a student, and nurture patience. Annotation ©2011 Book News, Inc., Portland, OR (booknews.com)