Covert processes such as hidden agendas and office politics can be insidious in their impact and present a major challenge to those attempting to implement organizational change. In this resource for managers, leaders, and consultants, Marshak explains how to identify, engage, and manage various types of covert processes. Fictionalized business cases illustrate the principles discussed. Marshak is a leading organizational change consultant in private practice as well as a scholar-in-residence at American U. Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)