New and experience managers alike will gain an understanding of the keys to effective communication at the individual level, in one's writing, presentations, and one-on-one dealings with others. Drawing from materials produced by Harvard Business School Publishing and other sources, the text is written by Richard Luecke author of several books in the Harvard Business Essentials series and reviewed by Mary Munter (management communication, Stanford Graduate School of Business and Tuck School of Business, Dartmouth). The appendices include reproducible forms for planning an oral presentation or a written document, tips on writing an effective job application cover letter, and tips on creating presentation visuals. Annotation (c) Book News, Inc., Portland, OR (booknews.com)