<DIV>Crises--anything from a natural disaster to a data-security breach to the defection of your best employee--can prevent you from carrying out your business operations. But with good planning, you can minimize the impact of a potential disaster.<br><BR>This book shows you how to:<BR>· Avoid a crisis entirely<BR>· Lay the groundwork for managing a crisis<BR>· Know when a crisis is imminent<BR>· Contain and resolve a crisis<BR>· Learn from each crisis you've resolved</DIV>