When a manager establishes a friendly yet productive working atmosphere, the benefits to the whole organization are substantial. <I>The Art of Managing People</I> provides practical strategies, guidelines and techniques for <P> * Developing the interpersonal skills necessary to improve relations with employees<P> * Understanding the differences between people, and behaving accordingly<P> * Assessing, and then improving, current working situations<P> * Creating trust between managers and employees. <P> Person-to-person skills are the key to developing an effective team of satisfied, energetic workers. Letting your workers express their own personalities and maximize their potentials will <P> * Reduce stress within the work force,<P> * Create a positive spirit throughout the company, and<P> * Increase the organization's productivity and profitability.