The text of this course book is taken directly from the Cisco Networking Academy's online course. Margin prompts on each page direct readers to figures, labs, and activities in the online course. The course is designed to develop an understanding of various wide area network (WAN) technologies to connect small to medium-sized business networks. It introduces WAN converged applications and quality of service (QOS), focusing on WAN technologies such as PPP, Frame Relay, and broadband links. WAN security concepts are discussed in detail. Also covered are ACLs, IP addressing services, and troubleshooting and correcting common Enterprise network implementation issues. Learning features include chapter objectives and summaries, reflection questions, links, and extensive glossary about of 15 pages. There is no subject index. Annotation ©2010 Book News, Inc., Portland, OR (booknews.com)