Sheridan has been researching, writing and speaking about transgender issues for nearly 20 years, and she has created this practical guide for managers, human resource professionals and policymakers who must deal with the increasing numbers of transgender persons entering the workplace. The author provides a list of effective tools based upon policy examples from successful organizations that are designed to improve the cultural climate, quality of life and opportunities for these individuals. Appendices include self-quizzes, case studies and a copy of IBM's equal opportunity policy. Annotation ©2009 Book News, Inc., Portland, OR (booknews.com)