Reed, now an attorney, spent 10 years working as a LPN in nursing home facilities, and she uses her experience to offer these 75 tips on improving the level of care in these institutions. Written for families "making placement decisions for their loved ones," this book outlines the legal requirements of nursing homes and reveals how these laws are broken on a regular basis in many facilities. She emphasizes the need for each employee to understand their responsibilities while observing the rights of the residents, and delivers tips that will ensure that substandard care is avoided. Annotation ©2009 Book News, Inc., Portland, OR (booknews.com)