Rowley and Hartley (both information and communications, Manchester Metropolitan U.) reflect the increasing shift toward network and digital technology in this new edition, but still offer a solid overview of approaches and tools professionals currently use to structure and disseminate knowledge. They cover the theories behind the structure and description of knowledge, current formats and standards, managing access by assessing users and their behavior, using subjects (or author names or titles) as access points, creating classifications and order, and dealing with complex systems, including organizing knowledge in that environment, evaluating and designing retrieval processes, and maintaining systems. Although designed as a classroom text, this also works as a professional reference and refresher. Annotation ©2008 Book News, Inc., Portland, OR (booknews.com)