<DIV><p><div> </div></p> <B>How to develop an all-star staff, even if you don't know the first thing about managing</B><br><BR> <I>“Your employees are, like you and me, flawed and hopeful human beings whose success is at least partly dependent on your skill as a manager, human beings who will thrive with skillful and consistent attention and wither without it.”</I><br><BR> Erika Andersen has helped some of the best-managed companies in the world develop their employees. Now she explains how to stay ahead of the competition by investing in your people. You'll discover that:<br> • <I>Listening is your most powerful asset</I>. Use it to motivate and build commitment.<BR> • <I>Everything you know about interviewing is wrong</I>. Discover what you really need in a potential employee.<BR> • <I>Successful companies hire for keeps</I>. Get people feeling like part of the team from day one.<br><BR> Whether you're a first-time manager or a senior executive, Andersen will help you create a dynamic workplace, where the efforts you make today will blossom into success for years to come.<BR><BR></DIV>