<DIV>"A powerhouse, a classic." --<b>James B. Patterson</b>*, bestselling novelist and former Chairman and Creative Director of J. Walter Thompson, U.S.A., Inc.<p> "An invaluable, easy-to-follow blueprint for winning, serving and keeping customers...This book is a must for any business." --<b>Jere W. Thompson</b>, President and CEO, The Southland Corporation<p> <B>Michael LeBoeuf</b>, one of the nation's foremost business consultants, presents a hard-hitting, action-ready rewards-and-incentives program for creating a winning sales team. This classic no-nonsense guide is completely revised and updated for today's computer-driven world. It contains everything you need to know about successful selling and--most important of all--how to win customers for life.<p> "I've always believed that it's a mistake to separate selling, managing and service from each other. <b>How to Win Customers and Keep Them for Life </b>is an easy-to-follow guide for putting them together with great results." --<b>Ed Flanagan</b>, President, Sales Marketing Executives--Greater New York </div>