By at least one estimate, between 44,000 and 98,000 Americas die each year due to medical errors, whether in or out of hospital settings. Using case studies and a business model designed to support patient safety, this focuses on techniques specific to practicing physicians and administrators working in ambulatory care. Consultant Vance gives a brief historical account on patient safety, then describes operations and systems in physicians' offices, especially those with the potential to harm patients, sources of patient safety system support, and a range of materials such as rules for satisfying patient needs, the text of the Patient Safety and Quality Improvement Act of 2005, lists of potentially problematic drugs, information on tracking cytology and laboratory test results, and protocols for making surgery and treatment safer. Includes promotional information from a private consulting firm. Annotation ©2007 Book News, Inc., Portland, OR (booknews.com)