<DIV>&lt;P&gt;Just as you have a different love language, you also hear and express the words and gestures of apology in a different language.&nbsp;&lt;EM&gt;New York Times&lt;/EM&gt; best-selling author Gary Chapman teamed with counselor Jennifer Thomas on this groundbreaking study of the way we apologize, discovering that it's not just a matter of will--it's a matter of how. By helping people identify the languages of apology, this book clears the way toward healing and sustaining vital relationships.&nbsp;The authors detail proven techniques for giving and receiving effective apologies.&lt;BR&gt;&lt;BR&gt;You'll learn the five languages of apology:&lt;/P&gt;&lt;UL&gt; &lt;LI&gt;Expressing regret &lt;LI&gt;Accepting responsibility &lt;LI&gt;Making restitution &lt;LI&gt;Genuinely repenting &lt;LI&gt;Requesting forgiveness&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;Hardcover edition.&lt;/P&gt;</div>