Offering advice to human resources executives, this book provides guidance for both serving the company one works for and advancing one's own career. It specifically describes techniques for demonstrating the value of the human resources department, minimizing layoffs, avoiding the over-reliance on consultants, building strong managers, and conducting performance reviews. Sartain is a human resources executive; Finney is a business journalist and consultant. Annotation (c) Book News, Inc., Portland, OR (booknews.com)