Using the language of management, Nelson (a management consultant and trainer in public library planning) guides the reader through the system of steps she's devised for preparing and implementing a library's operative plan. The revised edition is shorter, both in the size of the book (now limited to one volume) and the time line for planning, which is four to five months instead of nine. The steps teach how to prepare, imagine, design, build, communicate, and implement a plan with a separate section devoted to strategies for public library service responses in many areas including literacy, government information, community referral, and providing a commons. Forms are included to guide the process. Annotation c. Book News, Inc., Portland, OR (booknews.com)