Sometimes they arrive on time, cheerful, well-qualified and committed to doing a good job. Sometimes the sheriff comes to the door to arrest them. In this practical and accessible guide Banister looks at both sides as she explains the employer/attendant relationship, including the duties typically performed by an attendant and the management skills the employer must have to ensure everything runs both smoothly and legally. She describes making the decision to hire, conducting the hiring process, creating a back-up plan, being a good personal care attendant whether as a hired hand or a spouse, caring for elders and for children with disabilities, and coping with typical problems. She closes with narratives about her experiences and those of attendants, some hilarious and some heartbreaking, a set of hiring and background check forms, and a list of resources. This should be required reading for both employers and attendants. Annotation ©2007 Book News, Inc., Portland, OR (booknews.com)