Learn about the world of today's teens and how to communicate with this very important segment of your library's audience. Gather ideas for enlisting help from teachers and school librarians in planning programming to bring teens to the library. Examples of "real life" reference interviews follow a list of tools to have at the teen reference desk. The essential elements of building teen collection and reader's advisory services are presented with ideas for creating a teen friendly library. Information will be useful to librarians in smaller libraries and persons assigned to teen services as a part of their other duties.