Egan (emeritus, psychology, Loyola U.) describes a three-stage problem-management and opportunity-development helping model. He also outlines the methods and communication skills that make the model work as part of the counseling process. Suitable for practitioners in the helping professions as well as interested lay readers, the material in this volume is taken from a longer text, titled The Skilled Helper . Accompanying the volume is a booklet devoted to issues of multiculturalism and diversity in skilled helping. Annotation ©2005 Book News, Inc., Portland, OR (booknews.com)