This guide for library administrators offers step-by-step guidance for gauging staff performance and output, and using that knowledge to maximize productivity. Using common library tasks as examples, the book details the processes of measuring work, identifying best practices, assigning costs to each activity, analyzing resource allocation, and communicating results. Thirty-six figures and thirteen customizable forms are included. The authors are library consultants. Annotation c. Book News, Inc., Portland, OR (booknews.com)