Dolnick (founder and former executive director of Friends of Libraries U.S.A.) presents a reference guide for individuals involved in "Friends of Libraries" groups. She provides advice on a broad range of frequent questions, such as conducting meetings, recruiting members, managing bank accounts, encouraging community involvement, evaluating programs, and more. In addition, the CD-ROM contains customizable forms and other sample documents referenced in the text. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)