<i>Sheila's Shop</i> invites us into a Southern beauty parlor to meet working-class African American women. Kimberly Battle-Walters spent over sixteen months interviewing and listening to women at Sheila's Shop while researching this valuable ethnographic work. Literature and the media tend to report either on the lives of upwardly mobile, middle-class African Americans or on the poor, ignoring working-class women. <i>Sheila's Shop</i> focuses on these women, introducing a conceptual model of "racial and gender victorization" to explain the process by which working-class African American women learn to see themselves as victors rather than victims, despite their complex and often difficult lives. This book also provides insight into the informal support networks that are fostered in public places such as beauty shops—these support networks lay the foundation for strong African American women, families, and communities.