Fifty-eight international academics, researchers, and consultants contribute 23 chapters highlighting recent trends and advancements as they impact all facets of information resources management in the face of constant technological innovation and adaptation. The ways in which technology has shaped our economic and social fabrics is represented in these selections, which comment on issues, trends, and developments in the world of modern-day global business. Key areas addressed include critical success factors and Web-based information systems (IS) development, the impact of age on IT salaries, the impact of IT investments on productivity, offshoring and outsourcing, outsourcing in the healthcare industry, tree-indexed data related to outsourcing, effective control structure in global business process sourcing, the use of decision support tools of enterprise resource planning systems, measurement and research directions in software quality management, online consumer interactions, skills sets of IS/IT professionals, and stress factors in IT professionals. Oversize: 8.5x11.25". Annotation ©2010 Book News, Inc., Portland, OR (booknews.com)