Lambert, an author who works in the training and certification industry and translates technical information into training and certification tools, and Cox, an author who develops training materials about technical topics for non-technical audiences, provide step-by-step instructions for using Microsoft Outlook 2010. They explain basic skills and how to set up email and contacts; send, search, filter, and organize messages; manage a calendar; create and track tasks, to-do lists, and appointments; block spam and secure outgoing messages; add pictures, graphics, and signatures to messages; work remotely; and customize the program. A searchable edition of the book and practice files are online. Annotation ©2011 Book News, Inc., Portland, OR (booknews.com)