Designed to help police develop the communication skills required by community policing programs, this book outlines the communication process, with an emphasis on interpersonal communication. It offers specific advice on communicating in a variety of settings, including the work group meeting and community meeting. Guidance is provided for public speaking tasks, creating problem-solving techniques, turning ideas into action, and communication successes. Kidd teaches communication studies at California State University. Braziel is commander of the Metro Division of the Sacramento Police Department. Annotation c. Book News, Inc., Portland, OR (booknews.com)