"Dr. Forman's book is revolutionary and courageous in that it brings to light negative issues that exist in nursing management and patient care...Her use of plain, day-to-day language and methods will ultimately bring reform to health care at the bedside."-Deborah M. Tascone. MS RN Regional Executive Director North Shore Long Island Jewish Health System<BR><BR>Too often, both nurses and patients witness major breakdowns in the health care Too communication, unrealistic nurse-patient ratios, tension among staff, abuse of authority, and most importantly, managers drawn away from patients due to administrative duties. This inspiring guide presents engaging, real-life stories of nurses, managers, and leaders who have experienced failures of the system firsthand, and have been motivated to critically examine, address, and resolve them.<BR><BR>This collection of narratives includes practical methods, models, and strategies that nurses can apply to enhance and expand their own practices. Readers will gain a wealth of insight on how to overcome narrow-mindedness and egocentrism, to improve their management, leadership. communication, and organizational skills, and ultimately to bring real reform to health care practices and patient care.<BR><BR>Key Features:<BR><BR>Presents stories of actual management issues and how nurse leaders/managers, nursing staff, and patients have handled them<BR><BR>Identifies harmful trends in the health care system that can be analyzed and remedied<BR><BR>Encourages nurse managers to shift the prevailing system-centered orientation to one that is patient-centered<BR><BR>Provides a phenomenologically based leadership/management model for resolving nursing issues institutionally and individually<BR><BR>Includes methods for addressing cultural and religious barriers among staff<BR><BR>An engaging. enjoyable read, this book will empower readers to dramatically transform the health care system at large.