Drawing on detailed examples from federal, state, and local agencies, Khademian, an independent author and researcher, shows that cultural roots not only determine the way work is performed, but also dictate the ultimate success of reform efforts. The book begins with an overview of the debate between advocates for managing culture and skeptics, then develops a framework focused on the roots of public program culture and the role of cultural roots in understanding program commitments. The author was formerly a visiting senior fellow with the Fox Leadership Program at the University of Pennsylvania. Annotation c. Book News, Inc., Portland, OR (booknews.com)