For middle managers in the manufacturing and process industries, this manual describes how to improve maintenance and reliability performance at the plant level by changing the organizational culture, implementing it through leadership, work process, structure, group learning, technology, communication, interrelationships, and rewards, and Thomas' assessment tool called the Cultural Web of Change. The text is accompanied by a CD-ROM containing a PowerPoint presentation with audio. Thomas has worked in the petro-chemical industry for 35 years and is the author of Successfully Managing Change in Organizations: A User's Guide. Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)