As the baby boom generation enters retirement age, greater numbers of people eventually will enter nursing homes. We hear in this book the voices of people who have lived in or worked in long-term care facilities and from family members struggling with nursing home issues. The book provides critical information to any lay person, nursing home employee, policymaker, student, or researcher concerned with elder care issues, and it offers important advice and alternative approaches for lessening the maltreatment of people living in nursing homes.