This step-by-step resource guides IT departments in the selection and implementation of packaged software, covering the product selection and contract negotiation processes as well as the technical details of installation and configuration. Although focusing primarily on acquiring, installing, and implementing applications software, the book is also applicable to shrink-wrapped and system software. The author has 30 years of experience in information technology. The book is distributed by CRC. Annotation ©2005 Book News, Inc., Portland, OR (booknews.com)