Martin, a conflict resolution specialist, offers a practical guide that will help administrators, teachers, resource professionals, and parents work together to design and modify individualized education programs (IEPs) for children with special education needs. Written in a reader-friendly style in plain language, the book offers examples, suggestions, and checklists for conducting effective meetings, building consensus, minimizing conflict, and managing strong emotions that come up when working in IEP teams. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)