<DIV>One in five adults has and anger management problem, and 45 percent are losing their tempers on a regular basis. These alarming statistics show unchecked anger is all around us, whether it be hostile individuals, backstabbing family members, bullies, or normally peaceful people who inexplicably go ballistic. In <I>Defusing Angry People,</I> Kevin Fauteux utilizes his experience treating patients' anger issues, gives important steps to understanding rage, and then shows how to employ specific de-escalation assessment techniques to effectively defuse volatile situations.</div>