"The techniques described in this book are essential for the long-term survival of any manufacturer or service provider."-Tom Oringderff, Senior Quality Control Engineer, Telecommunications Industry (retired)<BR><BR>"The measurement process analysis technique (MPA) helped us realize many critical product characteristics were far more capable (less variation) than we previously thought. [Doug's book] reduced inspection, rework, and scrap and overall improved our competitiveness."-Jerry Cates, Corporate Vice President (retired), Corning Cable Systems, Hickory, North Carolina<BR><BR>Creating a universal language for problem solving, The Practical Application of the Process Capability Study: Evolving from Product Control to Process Control delineates the process capability study, a powerful tool that, when understood and implemented, provides benefits to every department within a manufacturing organization.<BR><BR>A great deal of information is available on the technical concepts of the process capability study, much of it emphasizing the mathematics. Unfortunately, concentrating on the math and fine distinctions, such as the difference between alpha- and beta-type errors, has created barriers preventing many from fully appreciating the basic concepts, the simplicity, and the usefulness of the tool. This book shows you how to use the process capability study to increase return on investment from your statistical process control/Six Sigma effort and make your company more competitive.