Livermore, a business consultant, trainer, and researcher at Nanyang Technological U. in Singapore, explains what cultural intelligence is, ways to improve it, and why business leaders, entrepreneurs, and other professionals need it to be effective in any cross-cultural situation. He details research on the concept; how to take and score the online self-assessment; the four capabilities of drive, knowledge, strategy, and action and how to improve them; and examples of how this intelligence has helped individuals and organizations. Annotation ©2011 Book News, Inc., Portland, OR (booknews.com)