Use of the Internet and social media technologies in US election campaigns and by government agencies is growing. In the context of the shared focus of public sector administration and information technology (IT) on information systems in organizational change, Reddick (public administration, U. of Texas at San Antonio) mines current events in discussing the benefits and challenges of IT in e-voting, e-governance, and e-commerce. He also discusses theories of sociotechnical change, e-democracy, and the new public management; IT laws; government enterprise architecture and technologies; and the impact of IT on Human Resources. Chapters include case studies, discussion questions, and summary tables of IT models, web services and security. Annotation ©2011 Book News, Inc., Portland, OR (booknews.com)