This text is for those who are or will become health care managers, senior clinicians, clinical specialists, educators, and researchers. The text brings together evidence-based assessment and measurement tools, techniques, and templates. In first chapter, the authors present their original management quality matrix (MQM) designed to evaluate a range of performance parameters. Later chapters offer tools for evaluating AHP management structures and benchmarking AHP services. The book also provides guidelines on adult learning, learning styles and behavioral styles, and developing your teaching style, in addition to material on change management. The templates, provided in the book and on the CD-ROM, can be used for report writing, presentations, and streamlining tasks in clinical governance, human resources, and finance. Jones is affiliated with East Sussex Hospitals MHS Trust, UK. Jenkins is affiliated with Therapies and Health Sciences Cardiff. The book is distributed in the US by BookMasters. Annotation ©2012 Book News, Inc., Portland, OR (booknews.com)