Liebowitz (management and technology, U. of Maryland U. College) identifies 10 areas where senior executives and managers can gain a competitive advantage and add value to their organization: knowledge management, strategic intelligence, globalization, e-learning, social networking, virtual worlds, technology, human capital, relationships, and innovation. Each chapter illustrates the topic through case studies of companies like Coca-Cola, eBay, PricewaterhouseCoopers, the U. of Maryland U. College, Northrup Grumman, the US Department of Health and Human Services, and the Centers for Disease Control and Prevention, contributed by leaders at these organizations. Annotation ©2012 Book News, Inc., Portland, OR (booknews.com)