Intended for managers, consultants, and students, this book offers a model for applying social and behavioral science concepts in organizations. It gives step-by-step instructions on how to use and evaluate the Productivity Measurement and Enhancement System (ProMES). The first part of the book gives theoretical background on ProMES, overviews the steps of ProMES, and surveys research evidence supporting its use. Section 2 focuses on how to use ProMES in an organization, covering key decision points when starting system development, developing indicators and contingencies, and aggregation across units. The third section uses a Q&A format to address general issues, measurement, and feedback and reporting. The book ends by comparing ProMES to other productivity improvement techniques. About 50 pages of appendices offer worksheets and templates, a list of scholarly works on ProMES, and examples of ProMES objectives and indicators from various industries, such as manufacturing, banking, and substance abuse counseling. B&w screenshots and charts are included. Pritchard is affiliated with the University of Central Florida. Psychology Press is an imprint of the Taylor & Francis Group. Annotation ©2012 Book News, Inc., Portland, OR (booknews.com)