In an entertaining and engaging style, the authors describe the theory of thoughtware the type of thinking that is the operating platform of an organization and its potential to create a new context in which efforts toward change have the optimum opportunity for success. Part I describes the elements of the old thoughtware of mass production and how it hinders today's organizations. Part II defines elements of the new thoughtware, and Part III explains how to install it in an organization. Annotation c. by Book News, Inc., Portland, Or.